Privacy Policy

1. Introduction

Welcome to Badam Homes for Vacation Homes Rental LLC (“Company”, “we”, “our”, or “us”). We are a Holiday Homes company based in Dubai, United Arab Emirates, providing short-term rental accommodation and related services.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable UAE laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and, where applicable, international data protection regulations.

By using our website, services, or booking platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Personal Identification Information

Full name
Nationality
Date of birth
Passport or Emirates ID details
Contact details (email, phone number)

2.2 Booking Information

Reservation details
Check-in and check-out dates
Number of guests
Special requests

2.3 Payment Information

Billing details
Payment method (processed via secure third-party providers)

2.4 Technical Data

IP address
Browser type and device information
Cookies and usage data

2.5 Communication Data

Emails, messages, and customer support interactions

3. How We Use Your Information

We use your data for the following purposes:

To process and manage bookings
To verify identity (as required by Dubai tourism regulations)
To comply with legal obligations (e.g., reporting to authorities such as DTCM)
To communicate with you regarding your reservation
To improve our services and user experience
To send promotional offers (only if you consent)

4. Legal Basis for Processing

We process your personal data based on:

Contractual necessity (to fulfill bookings)
Legal obligations under UAE law
Legitimate business interests
Your consent (for marketing purposes)

5. Sharing of Information

We may share your information with:

Government authorities (e.g., Dubai Tourism / DTCM) as required by law
Payment service providers
IT and PMS providers
Cleaning, maintenance, and operational partners (only when necessary)

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary:

To fulfill booking and legal requirements
To comply with UAE regulations
For internal reporting and audit purposes

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Secure servers and encryption
Access control policies
Regular security monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction or deletion
Object to processing
Withdraw consent

To exercise your rights, contact us at: [email protected]

9. Cookies Policy

We use cookies to:

Improve website functionality
Analyze traffic and usage
Personalize your experience

You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party platforms (e.g., Airbnb, Booking.com). We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Badam Homes for Vacation Homes Rental LLC
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971556447293